Ella B
Terms & Conditions
Acceptance - This site can only be used or accessed by persons willing to accept these terms & conditions. In continuing to use this site or by purchasing products from Ella Burke Jewellery you acknowledge & agree to be bound by these terms & conditions. If you do not accept, you should exit this site immediately.
Ella Burke Jewellery (we) reserve the right to withdraw any products from this site at any time & or remove or edit any materials or content on this site. We may also refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any other 3rd party by reason of our withdrawing any products from the site, whether or not the product has been sold, removing or editing any materials or site content, refusing to process a transaction or suspending any transaction after processing has began.
To be eligible to purchase products from this site you must be over 18 years old, provide your name, a contact phone number, email address & a valid delivery address.
Product use -The products sold on this site are NOT suitable for children & as such should be used with caution around young children.
All of our jewellery is designed to be decorative, functional, for personal use & if over stressed may fail.
Strung items of jewellery may require restringing occasionally & this is characteristic of the jewellery type & not a fault in the manufacturing / design process. We are able to restring any of our products at no additional cost, providing all components are returned, we are unable to repair partial items.
Please note that our products are not intended for heavy use & it is the buyer’s responsibility to assess the suitability of the product for its intended use.
Please note that, as our products are handmade using semi-precious gemstones, care should be taken when handling as breakage can occur, stones are delicate! And if impacted with hard surfaces are likely to break. Precious metals do tarnish & may require occasional polishing with a specialist cloth (can be purchased from most high street jewellers) We are unable to accept any liability for tarnish of metals or damage to gemstones.
Product descriptions & colour - We take every effort to ensure that our products match the description & photographs on the website. Slight variations in colour may occur due to lighting / photography. However, we do our best to ensure these are kept to a minimum & our products/descriptions are as accurate as possible. This also applies to our measurements & there may be a slight variation of + or – 1cm.
Prices & payments - All of our prices are in sterling & exclude delivery charges, unless otherwise stated.
We accept payments by credit, debit card or cheque (with a valid cheque guarantee card) Customers wishing to pay by check should post checks to Ella Burke Jewellery, 185 Woodway Lane, Walsgrave, Coventry, CV2 2EH. Please note goods will not be dispatched until the check has cleared.
No order is binding to Ella Burke Jewellery or you until we have accepted & received payment in full. We reserve the right to cancel any order due to incorrect pricing, incorrect stock levels or any other reason, which will prevent us from supplying the product at the advertised price. Customers outside of the UK are responsible for all local taxes, customs charges & import duties on their order & these are Not included in the purchase price.
Delivery – We aim to deliver ‘in stock’ products within 2 - 3 working days using Royal mail special delivery service. In cases of items returned to us due to failed delivery it will be the responsibility of the customer to arrange & pay for re-delivery.
Deliver Times - Delivery times are estimated & are not guaranteed, however we do our utmost to ensure goods are delivered within the stated time. We shall not be liable for delays or failures of delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. Specific delivery times or days cannot be agreed at any time during the order process.
All deliveries are handled by Royal Mail & all delivery dates quoted are provided by Royal Mail & we shall not accept any liability for any inaccuracies in this information. We shall not be liable for any delays to the delivery times or any failure to deliver any item. The delivery time frames quoted by Royal Mail & their failure to meet these deadlines is completely out of our control.
Cancellations returns & refunds - You have the right to cancel your order at any time before you receive the product/s. If the product has already been dispatched when you contact us to cancel, you will be advised to return them upon delivery at your own expense.
Made to order products. If you need to cancel or amend your order for ‘made to order products’ you may do so up to 48 hours after you have placed your order. If you wish to amend or cancel after 48 hours, we reserve the right to charge you additional costs incurred by us.
Refund Policy - We will be happy to exchange or refund any unused Ella Burke product that is returned to us unused, in its original package & with proof of purchase within 14 days from the date of delivery & the date you notified us of your intention to return the product. You must notify us either, via email or telephone that you wish to return a product within 7 days of receiving your order. We will provide a full refund after we have received the returned goods, unused & in the original packaging within 28 days. We recommend that all returned items be posted via royal mail special delivery, as this provides insurance. You are responsible for any item, until we have received it.
Ella B
Our responsibilities to you - Ella Burke Jewellery provides a service that allows individuals or companies to browse & order our products.
Ella Burke Jewellery is not associated with, nor does it endorse any advertiser, unless any statement of interest or endorsement is expressly contained within material published on the site. Ella Burke Jewellery will take all usual commercial endeavours to keep this site active but can accept no liability if for technical reasons the site should be ‘down’ or if the site cannot be accessed. Ella Burke Jewellery accepts no responsibility for any objectionable material you may access while browsing the internet whether that material is accessed by link to our site or not. You should exercise discretion at all times when using the Internet.
All products sold on this site are fit for the purpose described. We will not accept any liability for any damage, injury or any other type of claim made in relation to the misuse of the products.
Warning - The posting of false or misleading information or the posting of information by an impostor may lead to legal proceedings against the person or body involved & Ella Burke Jewellery reserves the right to remove any material it discovers to be in breach of these terms & conditions.
Sphere of operations - Ella Burke Jewellery operates its service on a worldwide basis & covers the field of jewellery supplies.
Disclaimer of liability - You access this site at your own sole risk. Ella Burke Jewellery accepts no liability to you or any other party arising out of the site including any costs, claims or damages whether incidental or consequential arising from the use of this site or the participation in the service which we provide.
Ella Burke Jewellery 2010. Handmade semi-precious gemstone & silver jewellery. All rights reserved.
Terms & Conditions
Acceptance - This site can only be used or accessed by persons willing to accept these terms & conditions. In continuing to use this site or by purchasing products from Ella Burke Jewellery you acknowledge & agree to be bound by these terms & conditions. If you do not accept, you should exit this site immediately.
Ella Burke Jewellery (we) reserve the right to withdraw any products from this site at any time & or remove or edit any materials or content on this site. We may also refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any other 3rd party by reason of our withdrawing any products from the site, whether or not the product has been sold, removing or editing any materials or site content, refusing to process a transaction or suspending any transaction after processing has began.
To be eligible to purchase products from this site you must be over 18 years old, provide your name, a contact phone number, email address & a valid delivery address.
Product use -The products sold on this site are NOT suitable for children & as such should be used with caution around young children.
All of our jewellery is designed to be decorative, functional, for personal use & if over stressed may fail.
Strung items of jewellery may require restringing occasionally & this is characteristic of the jewellery type & not a fault in the manufacturing / design process. We are able to restring any of our products at no additional cost, providing all components are returned, we are unable to repair partial items.
Please note that our products are not intended for heavy use & it is the buyer’s responsibility to assess the suitability of the product for its intended use.
Please note that, as our products are handmade using semi-precious gemstones, care should be taken when handling as breakage can occur, stones are delicate! And if impacted with hard surfaces are likely to break. Precious metals do tarnish & may require occasional polishing with a specialist cloth (can be purchased from most high street jewellers) We are unable to accept any liability for tarnish of metals or damage to gemstones.
Product descriptions & colour - We take every effort to ensure that our products match the description & photographs on the website. Slight variations in colour may occur due to lighting / photography. However, we do our best to ensure these are kept to a minimum & our products/descriptions are as accurate as possible. This also applies to our measurements & there may be a slight variation of + or – 1cm.
Prices & payments - All of our prices are in sterling & exclude delivery charges, unless otherwise stated.
We accept payments by credit, debit card or cheque (with a valid cheque guarantee card) Customers wishing to pay by check should post checks to Ella Burke Jewellery, 185 Woodway Lane, Walsgrave, Coventry, CV2 2EH. Please note goods will not be dispatched until the check has cleared.
No order is binding to Ella Burke Jewellery or you until we have accepted & received payment in full. We reserve the right to cancel any order due to incorrect pricing, incorrect stock levels or any other reason, which will prevent us from supplying the product at the advertised price. Customers outside of the UK are responsible for all local taxes, customs charges & import duties on their order & these are Not included in the purchase price.
Delivery – We aim to deliver ‘in stock’ products within 2 - 3 working days using Royal mail special delivery service. In cases of items returned to us due to failed delivery it will be the responsibility of the customer to arrange & pay for re-delivery.
Deliver Times - Delivery times are estimated & are not guaranteed, however we do our utmost to ensure goods are delivered within the stated time. We shall not be liable for delays or failures of delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. Specific delivery times or days cannot be agreed at any time during the order process.
All deliveries are handled by Royal Mail & all delivery dates quoted are provided by Royal Mail & we shall not accept any liability for any inaccuracies in this information. We shall not be liable for any delays to the delivery times or any failure to deliver any item. The delivery time frames quoted by Royal Mail & their failure to meet these deadlines is completely out of our control.
Cancellations returns & refunds - You have the right to cancel your order at any time before you receive the product/s. If the product has already been dispatched when you contact us to cancel, you will be advised to return them upon delivery at your own expense.
Made to order products. If you need to cancel or amend your order for ‘made to order products’ you may do so up to 48 hours after you have placed your order. If you wish to amend or cancel after 48 hours, we reserve the right to charge you additional costs incurred by us.
Refund Policy - We will be happy to exchange or refund any unused Ella Burke product that is returned to us unused, in its original package & with proof of purchase within 14 days from the date of delivery & the date you notified us of your intention to return the product. You must notify us either, via email or telephone that you wish to return a product within 7 days of receiving your order. We will provide a full refund after we have received the returned goods, unused & in the original packaging within 28 days. We recommend that all returned items be posted via royal mail special delivery, as this provides insurance. You are responsible for any item, until we have received it.
Ella B
Our responsibilities to you - Ella Burke Jewellery provides a service that allows individuals or companies to browse & order our products.
Ella Burke Jewellery is not associated with, nor does it endorse any advertiser, unless any statement of interest or endorsement is expressly contained within material published on the site. Ella Burke Jewellery will take all usual commercial endeavours to keep this site active but can accept no liability if for technical reasons the site should be ‘down’ or if the site cannot be accessed. Ella Burke Jewellery accepts no responsibility for any objectionable material you may access while browsing the internet whether that material is accessed by link to our site or not. You should exercise discretion at all times when using the Internet.
All products sold on this site are fit for the purpose described. We will not accept any liability for any damage, injury or any other type of claim made in relation to the misuse of the products.
Warning - The posting of false or misleading information or the posting of information by an impostor may lead to legal proceedings against the person or body involved & Ella Burke Jewellery reserves the right to remove any material it discovers to be in breach of these terms & conditions.
Sphere of operations - Ella Burke Jewellery operates its service on a worldwide basis & covers the field of jewellery supplies.
Disclaimer of liability - You access this site at your own sole risk. Ella Burke Jewellery accepts no liability to you or any other party arising out of the site including any costs, claims or damages whether incidental or consequential arising from the use of this site or the participation in the service which we provide.
Ella Burke Jewellery 2010. Handmade semi-precious gemstone & silver jewellery. All rights reserved.
